Privacy Policy
Last updated: 9 June 2026
1. Data controller
Padraqio S.L.
CIF: B98141328
Calle Cabeza Mesada, 32, Villa de Vallecas, 28031 Madrid, Spain
Email: sales@padraqio.com
2. Data we collect
When you place an order or contact us, we may collect: name, email address, delivery address, phone number, payment information (processed by our payment provider — we do not store card data), and order history.
We also collect technical data (IP address, browser type, pages visited) for website analytics and security purposes.
3. Why we use your data
- To process and fulfil your orders
- To communicate about your orders and customer support requests
- To comply with legal and tax obligations
- To send marketing communications (only with your consent)
- To improve our website and services
4. Legal basis
We process your data based on: contract performance (order fulfilment), legal obligation, and legitimate interests. Marketing emails are only sent with your explicit consent.
5. Data sharing
We share your data only with: delivery carriers (for order fulfilment), payment processors, and where required by law. We do not sell your personal data.
6. Data retention
We retain order data for 7 years as required by Spanish tax law. You may request deletion of other data at any time.
7. Your rights
You have the right to: access, correct or delete your personal data; object to processing; request restriction; and lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
8. Cookies
We use cookies for website functionality, analytics and marketing. See our Cookie Policy for details.
9. Contact
For privacy queries: sales@padraqio.com